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- Qawesdx Direct is the sole authorized seller of authentic QAWESDX products (other than Amazon) on the Amazon platform. To ensure your complete safety and the excellent service we strive to give our customers, please avoid purchasing from other sellers. Customer Service 30-day money-back guarantee for any reason For 30 days after the date of purchase, return your undamaged Qawesdx product and receive a full refund for ANY reason. 12-month warranty for quality-related issues For 12 months after the date of purchase, We take care of all quality-related issues with a REPLACEMENT OR FULL REFUND. Reminder: Be sure to use your product as directed. Free user support Not sure how to get your Qawesdx product to work properly? Contact our world-class, friendly support team for quick solutions. Limitations Alternatively, we can offer a 50% refund of the item's purchase price without the need to return. If returning an item, please ship it back within 20 days after you receive approval. Further delay may void your return. Friendly reminder: When contacting us for help, be sure to have your QAWESDX products handy for troubleshooting! In the event our exchange policy changes, we’ll be sure to update this page.
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